Permission problems
Confirm Full Photos Access is enabled in iOS Settings before scanning.
Use this page to understand expected behavior, known limits, and the information to include when requesting help.
Confirm Full Photos Access is enabled in iOS Settings before scanning.
Check whether the shared album is visible in Apple Photos and whether iCloud has finished loading the album.
Shared Album copies can be lower quality than originals. Shared Album Saver saves the available shared copy.
The public support email will be finalized with the App Store listing.